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Privacy Policy

1. Introduction

AdminAid Global Solutions ("we," "us," "our") is committed to protecting the privacy of your personal information in accordance with the Privacy Act 1988 (Cth), Australian Privacy Principles (APP Guidelines), and other applicable privacy laws in Australia. This Privacy Policy outlines how we collect, use, disclose, and protect the information provided to us as part of our remote administrative and registration services for not-for-profits and charities.By using our website, submitting forms, booking meetings, requesting quotes, or engaging in our services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

2.1 General Information

We collect personal information necessary to facilitate our services, including but not limited to:

● Full name

● Email address

● Phone number

● City and state of residence

● Profession

● Information about the organization you wish to register

2.2 Additional Information (Post-Agreement)

Once you are satisfied with our quote, have signed the service agreement, and paid the invoice, we may collect additional personal information required for registration purposes, such as:

● Date of birth

● Place of birth

● Tax File Number (TFN)

● Profession

Rest assured, this information will only be requested and collected after the agreement is signed and secured.

3. Purpose of Collection

We collect only the information necessary to:

● Provide accurate quotes for our services

● Facilitate the registration of your not-for-profit or charity with the Australian Charities and Not-for-profits Commission (ACNC)

● Assist with applications for Deductible Gift Recipient (DGR) endorsement

● Communicate effectively with you regarding your inquiries, registration, and other service-related matters

We do not collect information unrelated to the services we provide.

4. Use and Disclosure of Personal Information

4.1 Use

Your personal information is used solely for the purposes outlined in this Privacy Policy.

4.2 Disclosure

● We do not sell, trade, or share your personal information with third parties for marketing purposes.

● Your information may be disclosed to third-party organizations, such as the ACNC or other regulatory bodies, only as required to facilitate your registration and with your explicit consent.

● Information may be shared with our team members or service providers directly involved in delivering your requested services, who are bound by strict confidentiality obligations.

5. Data Security

We take the security of your personal information seriously and implement measures to protect it from unauthorized access, misuse, loss, or disclosure. This includes:

● Secure storage systems for digital and physical records

● Encryption of sensitive data during electronic transmission

● Limited access to your personal information on a need-to-know basis by authorized personnel.

Despite our best efforts, no transmission of information via the internet can be guaranteed as completely secure. You acknowledge that any information you provide is at your own risk.

6. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your information is no longer needed, it is securely deleted or destroyed.

7. Access to and Correction of Personal Information

You have the right to:

● Access the personal information we hold about you

● Request corrections to ensure it is accurate, complete, and up to date.

To make a request, please contact us at the details provided below. We may require verification of your identity before fulfilling your request.

8. Your Rights and Choices

You have the right to withdraw your consent for the collection and use of your personal information at any time. However, this may affect our ability to provide services to you.

9. Complaints and Inquiries

If you believe we have breached Australian privacy laws or mishandled your personal information, you can contact us using the details below. We take all complaints seriously and will respond promptly to resolve your concerns.If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation or our practices. Any updates will be posted on our website, and continued use of our services constitutes acceptance of the revised policy.